Privacy Policy

Last updated: 6 October 2026

Apollo Creative Communications Limited, trading as Apollo Creative Co., respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect personal information when you visit our website, contact us or work with us.

1. Who we are

Apollo Creative Co. is the trading name of Apollo Creative Communications Limited, a company registered in England and Wales under company number 10468879.

We are a UK-based creative design business providing branding, graphic design, website design and related creative services.

For the purposes of UK data protection law, Apollo Creative Communications Limited is the controller responsible for the personal information described in this policy.

You can contact us at:

Apollo Creative Communications Limited
Trading as Apollo Creative Co.
Email: info@apollocreativeco.com
Website: apollocreativeco.com

Registered office:
3 Kingsley Drive
Lymington Bottom Road
Medstead
Alton
England
GU34 5GR

2. Information we collect

Depending on how you interact with us, we may collect information including:

  • your name;

  • email address;

  • telephone number;

  • business or organisation name;

  • billing and business address information;

  • information you provide when making an enquiry;

  • correspondence and communications with us;

  • information and materials supplied as part of a project;

  • billing, invoice and transaction information; and

  • technical information relating to your use of our website, which may include IP address, browser information and information collected through cookies or analytics services.

We generally receive this information directly from you when you contact us, make an enquiry, engage our services or communicate with us during a project.

3. How we use your information

We may use your personal information to:

  • respond to enquiries;

  • prepare quotations and proposals;

  • communicate with you about a project;

  • provide and manage our services;

  • process invoices and payments;

  • maintain business and financial records;

  • manage our client relationships;

  • operate, maintain and improve our website;

  • protect our business and website from misuse or security threats; and

  • comply with legal and regulatory requirements.

4. Our lawful bases for processing

Under UK data protection law, we must have a lawful basis for processing personal information.

Depending on the circumstances, we may process your information because:

Contract – processing is necessary to take steps at your request before entering into a contract or to perform our contract with you.

Legitimate interests – processing is necessary for our legitimate business interests, such as responding to business enquiries, managing client relationships, maintaining appropriate business records and operating our business, provided those interests do not override your rights.

Legal obligation – processing is necessary for us to comply with legal obligations, including accounting and tax requirements.

Consent – where appropriate, we may process information based on your consent. Where we rely on consent, you may withdraw it at any time.

5. Payments

Payments may be processed through third-party payment providers, including Wise.

Payment providers process payment and financial information in accordance with their own privacy policies and security procedures. Apollo Creative Communications Limited does not necessarily receive or store your full card details when payments are processed by a third-party payment provider.

6. Sharing your information

We do not sell your personal information.

We may share information where reasonably necessary with trusted service providers used to operate our business or deliver our services, such as:

  • website and hosting providers;

  • email and communication providers;

  • cloud storage and business software providers;

  • accountants and professional advisers;

  • payment processors;

  • specialist contractors or suppliers involved in delivering an agreed project; and

  • legal, regulatory or governmental authorities where required by law.

Where appropriate, we take reasonable steps to ensure that service providers handle personal information securely and in accordance with applicable data protection requirements.

7. International transfers

Some third-party services we use may process or store information outside the United Kingdom.

Where personal information is transferred internationally, we will rely on appropriate safeguards or other mechanisms permitted under UK data protection law where required.

8. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing our services, maintaining appropriate project and business records, resolving disputes, and meeting legal, accounting or tax obligations.

Different types of information may therefore be retained for different periods.

9. Cookies and website analytics

Our website may use cookies and similar technologies to operate correctly, understand website usage and improve the visitor experience.

Some cookies are essential for the website to function. Where required by law, non-essential cookies will only be used with your consent.

You can manage your cookie preferences through the cookie controls provided on our website and/or through your browser settings.

10. Your data protection rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

  • request access to the personal information we hold about you;

  • request correction of inaccurate or incomplete information;

  • request deletion of your personal information in certain circumstances;

  • request restriction of how we use your information;

  • object to certain processing;

  • request transfer of your information in certain circumstances; and

  • withdraw consent where we rely on consent to process your information.

These rights are not absolute and may depend on the circumstances and our lawful basis for processing your information.

To exercise your rights, please contact us at info@apollocreativeco.com.

11. Complaints

If you have concerns about how we use your personal information, please contact us first at info@apollocreativeco.com so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator.

12. Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

13. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy information separately.

14. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal obligations.

The latest version will be published on this page.